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TOPAZ Signature Pad Setup in SQBX

TOPAZ Signature Pad Setup in SQBX

Signature pads allow SQBX users to sign for packages in a seamless manner on their Windows machines

Device Setup

  1. Plug the signature pad into an open USB port on the PC

  2. Wait for the device drivers to install, a success message should appear in your taskbar once complete

  3. Follow additional browser specific setup instructions below (

Google Chrome, Microsoft Edge, and Mozilla Firefox versus Microsoft Internet Explorer)

 

For Use with Google Chrome, Microsoft Edge, or Mozilla Firefox

  1. Open the SigWeb installation guide from here: Topaz Sigweb

  2. Follow the instructions in the document carefully to complete installation

  3. Login as Admin user on SQBX

  4. Go to Admin → Package Tracking Settings → System Settings

  5. Select the Use TOPAZ USB Signature Capture Device (HTML5) checkbox

  6. Select Submit to save changes**

Note: If you are still unable to sign, you may need to install the TOPAZ Signature Pad driver from HERE



For Use with Microsoft Internet Explorer

Internet Explorer is no longer supported please see Supported Browsers & Browser Issues

  1. Ensure that the latest version of Java is installed

  2. Download the TOPAZ Signature Pad driver from HERE

  3. Run the program and allow to install

  4. Login as Admin user on SQBX

  5. Go to Admin → Package Tracking Settings → System Settings

  6. Select the Use TOPAZ USB Signature Capture Device (Java) checkbox

  7. Select Submit to save changes**



** If the you have different Job Function options for different users, you will need to make sure the Package Tracking Settings for: ______ are also set to the same settings as the Default settings for each Job Function, otherwise, these users will not be able to see the signature pad load on the screen when in use. Do so by selecting the drop down and matching the settings for each Job Function to that of the Default settings.